For various reasons, meeting face-to-face can be difficult.
Perhaps you and the other party are located in different geographic areas, maybe your dispute originated in an online transaction, and you’ve never even met. Or perhaps one of you feels threatened or intimidated by the other and is reluctant to meet in person.
The remedy to these previously unmediatable disputes is e-mediation as a convenient alternative. All the same benefits of face-to-face mediation can be applied to online mediation. E-mediation is a branch of online dispute resolution (ODR), which uses online technology, to facilitate the resolution of disputes between parties. That is when you want to hire skilled mediators with online experience to help you resolve a conflict which you are having with an individual or a company.